Return Policy
Welcome to NEAL FLOORS' Return Policy page. We understand that sometimes returns are necessary, and we want to make the process as easy as possible for you. Please read the following information carefully to ensure a smooth return experience.
Returns Process
Our return process is straightforward. If you are not satisfied with your purchase, you can return the item within 30 days of delivery. Please make sure the product is in its original packaging and in unused condition.
Refund Policy
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If the return is approved, we will initiate a refund to your original payment method.
Exchanges
If you would like to exchange your item for a different one, please contact us. We will guide you through the exchange process and ensure you receive the product you desire.
Have a Question About Our Return Policy?
If you have any questions or concerns regarding our return policy, feel free to reach out to our customer service team. We are here to assist you every step of the way.